FAQS
1. What brands do you carry?
We carry a curated selection of premium sneaker brands, including:
- A Bathing Ape Bape Sta Low
- Nike
- Asics
- And other exclusive and sought-after footwear.
2. Do you sell authentic products?
Yes, all products sold at Kave Kulture are 100% authentic and sourced from trusted suppliers. We take pride in providing our customers with genuine, high-quality sneakers.
3. What are your shipping options?
We offer free shipping for all orders:
- Domestic Shipping (U.S.): Free Economy (5-8 business days).
- International Shipping: Free Standard (6-12 business days).
All orders are processed the same day they are placed.
4. How can I track my order?
Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your order’s progress.
5. What is your return or refund policy?
At Kave Kulture, we do not accept returns or refunds. All sales are final, so please ensure you select the correct size and product before completing your purchase.
6. Do you offer international shipping?
Yes! We provide free standard international shipping with delivery in 6-12 business days.
7. Can I change or cancel my order after placing it?
Unfortunately, once an order is placed and processed, we are unable to make changes or cancellations. Please double-check your details before confirming your purchase.
8. How do I contact Kave Kulture for assistance?
You can reach us via:
- Phone: (847) 418-5396
- Email: kavekulture@gmail.com
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Visit Us: 120 Stonecrest Dr, Birmingham, AL 35242
Our business hours are Monday to Sunday, 9 AM to 7 PM CST.
9. Do you restock sold-out items?
Restocks are not guaranteed, but we often bring back popular styles. Keep an eye on our website or subscribe to our newsletter for updates on new arrivals and restocks.